HairMax Puts Premium on Sales above All

With the many e-mails I've been getting, I think it right to post a series of personal reviews this time. These 3 reviews are accounts of actual HairMax users — well, former users, that is.


For many years, the HairMax LaserComb has been a safe treatment for men and women suffering from hair loss worldwide. Its claims revolve along the lines of stopping hair loss, stimulating hair regrowth, and improving overall scalp health. But sadly, that is only as far as HairMax is concerned.

Initially, I was led to believe that their product can regrow hair with all its bogus claims about hair regrowth. It was unwise of me to take the claims of HairMax at face value. Only lately did I find out that FDA has approved the device only for safety. In other words, the government agrees that the HairMax LaserComb is safe to use, but it does not guarantee that it works. In fact, the American Hair Loss Association does not recommend the use of this laser comb for the treatment of any form of hair loss.

In most cases, HairMax is unable to grow hair on bald spots and has shown limited results to parts of the head with existing hair only, not on the bald areas. It is therefore not a solution to hair loss in as much as it is to thinning hair. It doesn’t really address baldness or its causes. How then did it evolve to be the hair loss treatment it claims to be now? Why HairMax remains popular up to this day is because a lot of people have been lured by their false advertising and marketing strategies.

What I also don’t like about HairMax is their poor customer service. One time my LaserComb didn’t work so I had to call their hotline for technical support only to be told that I haven’t followed the instructions in the user manual and put me on hold for what seemed like eternity just to transfer me to their product expert. They don’t even make follow-up calls to monitor progress or address concerns. They’re only accommodating once the customer purchases their product but once you’ve fallen for their clever tactics, you’re already left to deal on your own with whatever disappointing results you’ll have.